Every day, almost three million passengers enter and exit the largest train company in the city. The station master, Hidehiko Moriyama, leads a team of dedicated professionals who work tirelessly to ensure that the station operates efficiently and smoothly. With five separate train lines, 200 doors and trains arriving every second, this is the world’s busiest station.
In a recently released documentary, we get a glimpse behind the scenes of the station and the teams that keep it running. Starting from 4:30 in the morning and continuing for the next 21 hours, the logistics process begins with a military-like precision. The teams must work minute-by-minute, with constant control, and still manage to keep a smile on their faces for the 3.6 million customers who use the station daily.
The challenges facing the teams are enormous, and the station master and his team are always ready to respond. Using cutting-edge technology, the team can keep an eye on everything, ensuring the trains stay on schedule and that any issues are dealt with immediately. The teams work around the clock, day and night. During the night hours, when there are no passengers, the teams carry out essential maintenance work on the tracks, ensuring there is no disruption to the traffic flow.
The documentary provides a fascinating insight into the logistics of running such a busy train station, and the professionalism and dedication of its staff. It is a testament to the fact that with the right training, technology, commitment, and team spirit, even the most demanding challenges can be overcome.
Don’t miss this opportunity to watch the documentary. It is an inspiring and informative tale of the people behind the scenes who make the world’s busiest station work.